Categories
Tech

1 Reason Why I Use Apple Pay

I have been a fan and user of Apple Pay for a little over a year now. Most of my usage occurs at Walgreen’s and Whole Foods where I’m always greeted with comments such as “Isn’t it great?” or “I’ll use it once I know it’s secure.” While I can’t speak technically to its security, I can say I’m a fan of the receipts hitting my iPhone as an alert. Tim Stenovec at BI speaks to the receipt notifications and their usefulness as a theft detection system.

Categories
Connecting

The $6,000 Egg and Todd Duncan

Don’t let the rules determine the outcome for the customer. As Todd Duncan points out in his book, The $6,000 Egg, empower your teams to make decisions that enhance the customer experience. Serve them. Go beyond. Approach them with open arms.