Director of Revenue Cycle Reporting & Analytics / CHRISTUS Health August ’17 – Present
Currently leading a team of data ninjas that are focused on crafting the narrative of the revenue cycle. Also developing Robotic Process Automation (RPA) strategies to deliver improved process accuracy, cost reductions and machine learning capabilities.
Program Manager – Mergers & Acquisitions / CHRISTUS Health June ’16 – August ’17
Worked with newly acquired health systems to integrate and optimize their operations with CHRISTUS’ legacy systems.
Vice President of Operations & Revenue Cycle / CSS + Basis Health Group April ’15 – June ’16
After spending over 10 years in a rewarding corporate healthcare environment I decided to serve others as a connector and builder. With strategic partners, Basis Health Group launched a concierge behavioral health practice (HFP) to serve families with high quality medical care, coordination of care services and virtual care remote sessions. CSS and Basis Health Group also provided revenue cycle management services to internal and external clients.
Director of EMR Integration / TeamHealth Dec ’14 – April ’15
Working with TeamHealth clinicians and hospital clients, I diagnosed problems with clinical workflow mechanics and solved them so that the revenue cycle operated more efficiently.
National Director of Chart Capture Support / TeamHealth Jan ’14 – Dec ’14
In this role I provided daily management for a team of 20+ employees that supported billing operations for 400+ hospital clients.
Director of Chart Capture Operations / TeamHealth Feb ’12 – Jan ’14
In this role I managed and supported revenue cycle operations for 11 different divisions. I am also involved in the revenue cycle on-boarding process for new mergers and acquisitions.
Manager of Chart Capture / TeamHealth Oct ’10 – Jan ’12
In this role I managed revenue cycle operations for two divisions and supported nine others.
Operations Project Manager / TeamHealth Nov ’06 – Oct ’10
Worked concurrently with nine company divisions to convert their clinical information into a standardized electronic stream of data.
HRIS Analyst / TeamHealth Jan ’05 – Nov ’06
Established best practices methodology for HRIS systems with an emphasis on Sarbanes-Oxley compliance.
M.S., Business – The University of Tennessee 2004-2006
B.S., Education – The University of Tennessee 2000-2004
Awards & Recognition
2008 Greater Knoxville Business Journal Top 40 Under 40 Recipient
Nominated into Generation Tennessee
Featured in Twenty Set
Participant / Leadership Children’s, East TN Children’s Hospital Aug ’10 – Apr ’11
Member / Advisory Council for the Dogwood Arts Festival 2008 – 2009
Class Participant / Introduction Knoxville Feb ’08 – Mar ’08
Project Management Professional (PMP), Project Management Institute
Knoxville Social Media Summit – Healthcare Panelist
Languages: CSS, PHP, HTML, SQL
Platforms: Windows, iOS
Microsoft: Word, Excel, PowerPoint, Project, Visio
Adobe: Dreamweaver, Illustrator, Photoshop
Miscellaneous: Basecamp, WordPress
“Casey Peters is, without a doubt, one of the most organized, efficient colleagues I’ve worked with. His ability to manage tasks, and find the sweet spot for getting them done, is invaluable. Though Casey only worked with me at Scripps for a brief time, his impact was substantial and appreciated. And his enthusiasm outside the office — he worked with me on projects such as Knox’d (http://knoxd.com) and YPK (http://ypknox.com) — is inspiring and contagious. I hope to have an opportunity to work with him again on future projects.” – Patrick Beeson
“I have worked with Casey on creating the neighborhood guides for Knoxify.com, and he also redesigned my personal logo and real estate blog. I have found Casey to be a very positive person, an all around go-getter and a natural leader. He does a great job motivating and organizing the various Knoxify.com contributors and is constantly coming up with new and innovative ideas to make the site better and more useful. I have enjoyed working with Casey in a group setting, and I would highly recommend him for any leadership or management position.” – Suzy Trotta
“I worked with Casey on a few TeamHealth Hospital Medicine iniative projects and have to say I was very impressed with his project management skills. He demonstrated a strong talent for teamwork and organization, superb written communication skills, and was one of the most engaged project managers I have worked with to date. I will miss having the opportunity to work with him but have no doubt he will continue to achieve excellence with all of his endeavors.” – Shannon Hargis